Patient Safety Quiz Exploring Nursing Students’ Knowledge of Patient Safety Step 1 of 12 8% If you agree to take part in this study, please agree to the terms, enter the access code and then click the AGREE AND CONTINUE button to proceed to the quiz. We will assume that you have read the Participant Information Statement, that you consent to participate in the quiz, and that you agree to the researchers: Combining your anonymous responses to the quiz with responses of other participants for data analysis. Analysing and publishing the results of the combined quiz data in a way that does not identify you or any other participants. Using the combined study data in future research. Having read the information about the study above I agree to take part in this online quiz. (You must agree to continue with the quiz)Study codeIf you are a student from a participating University, please use the study code given to you by your educator (all lowercase). All other students and staff please leave blank and click 'Agree and continue' to access the quiz. Quiz instructions There are 10 demographic questions and 45 multiple choice questions. This quiz will take approximately 15-20 minutes and it will close after one hour. The quiz will not allow back-tracking or second attempts. When you have completed the quiz you will be provided with a certificate of achievement which includes your results. Age*Your age in yearsPlease enter a number from 0 to 110.Gender*MaleFemalePrefer Not to AnswerYour university of study*UTSCQUUniversity of the Sunshine CoastACUFederation University AustraliaLaTrobeDeakinUniversity of QueenslandFlindersUniversity of South AustraliaNotre Dame SydneyJames Cook UniversityMonashUniversity of OtagoQueensland University of TechnologyMurdoch UniversityOtago PolytechnicNorth TecSouthern Institute TechnologyOther UniversityPlease specify which university you are enrolled in*Program of study (e.g. BNursing)*Year of enrolment*201820172016201520142012201120102009200820072006200520042003200220012000Pre 2000Are you currently (or previously) employed in the healthcare industry?*YesNoPlease specify your role:*Country of birth*AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCosta RicaCôte d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFijiFinlandFranceFrench PolynesiaGabonGambiaGeorgiaGermanyGhanaGreeceGreenlandGrenadaGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiNorth KoreaSouth KoreaKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSpainSri LankaSudanSudan, SouthSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.YemenZambiaZimbabwePlease specify how long you have lived in Australia:*Are you of Aboriginal or Torres Strait Islander descent?*YesNoPrimary language/s spoken at home:*CTRL or CMD click to choose multiple options EnglishFrenchSpanishGermanChinese (Mandarin)IndonesianAfrikannsAlbanianArabicArmenianBasqueBengaliBulgarianCatalanCambodianCroationCzechDanishDutchEstonianFijiFinnishGeorgianGreekGujaratiHebrewHindiHungarianIcelandicIrishItalianJapaneseJavaneseKoreanLatinLatvianLithuanianMacedonianMalayMalayalamMalteseMaoriMarathiMongolianNepaliNorwegianPersianPolishPortuguesePunjabiQuechuaRomanianRussianSamoanSerbianSinhaleseSlovakSlovenianSwahiliSwedishTamilTatarTeluguThaiTibetanTongaTurkishUkranianUrduUzbekVietnameseWelshXhosa Q1*Which of the following behaviours MOST reflect a person-centred approach by nurses?Designing quality care processes that align with healthcare policiesUpholding the preferences and needs of medical officersDeveloping meaningful friendships with patientsRespecting patients' individual rights and valuesQ2*When practicing in a person-centred manner, nurses should:make decisions for and on behalf of patientsview patients as experts and partners in healthcare decision makinginvolve patients' families in all healthcare decisionsinsist that patients make autonomous healthcare decisionsQ3*Which of the following statements is correct? Person-centred care increases:patient satisfactionnursing burnoutpatient length of stayhealthcare costsQ4*Mrs Dobson is a 77 year old woman admitted to hospital for asthma. Why is educating Mrs Dobson about her medications an example of person-centred care?Patient education is a priority for confused older peoplePatient education is a requirement of the National Open Disclosure policyPatient education ensures that patients follow medication ordersPatient education helps patients make informed decisions about medicationsQ5*From the list below, identify TWO situations when nurses should advocate for patients? When patients refuse to listen to advice about their treatment plan When patients do not understand what they have been told about their prognosis When the nurse believes that the patient’s decision about their treatment plan is incorrect When the nurse believes that patient care is not safe Q6*What are the MOST common causes of adverse patient outcomes?Medication calculation and administration errorsPoor communication and teamworkStaff shortages and skill mixPoor technical and procedural skillsQ7*From the list below, identify THREE skills that are essential to therapeutic communication? Establishing rapport with the patient Expressing sympathy for the patient Expressing empathy for the patient Ensuring all patients receive equal care Establishing rapport with staff Gaining the patient’s trust Q8*Which of the following is an example of therapeutic communication by a nurse with a person who is anxious about having a minor surgical procedure?"I'm glad you trusted me enough to tell me how you are feeling""Don't worry. It will be over before you know it.""I've had major surgery which was terrible. Fortunately you are only having a minor procedure.""Oh dear, it's worrying isn't it. I'm glad it's you and not me."Q9*Which of the following non-verbal communication skills should be used when interviewing a patient?Providing space by leaning backwards away from the patientMaintaining an open posture with legs and arms crossedSitting squarely facing the patientMaintaining indirect eye contactQ10*One of the parents in the Emergency Department shouts at the triage nurse and demands to know why his daughter hasn’t been seen. What should the nurse say?"This is a Zero Tolerance workplace. I will call security if you shout at me.""I can see that you are worried about your daughter – let me check on the wait time for you.""I'm sorry, but we are very busy today. You will just have to wait like everyone else.""There are sicker children than your daughter so please calm down and wait your turn." Q11*Yasmina Shahid, 20 years old, came to Australia as an asylum seeker 18 months ago. She has been admitted to hospital with abdominal pain and is the only female in a four bed room. Yasmina explains that sharing a hospital room with males is against cultural beliefs and she asks whether she can change rooms. Which of the following statements is MOST correct?Yasmina's cultural needs should be respected and supported.Quality healthcare takes priority over a person's cultural beliefs.Migrants need to adapt to Australian cultural norms so Yasmina's request is unreasonable.An equitable approach to health care means that Yasmina's request should not be given priority over the needs of other patients.Q12*From the list below, identify THREE questions that the nurse should ask Yasmina when undertaking a cultural assessment? Do you have a particular religious faith? What did your doctor say is wrong with you? How are healthcare decisions made in your family? Have you ever been in an Australian hospital before? Why did you come to Australia? What does your illness mean to you? Q13*Which of the following comments suggests that a healthcare professional is culturally competent?"I am trying to memorise the cultural practices of the migrant groups in my area so that I don’t have to ask people about their individual cultural needs and values.""I believe that migrants should adapt to the way we do things here and should not expect special treatment.""To me all patients are human beings and their culture, ethnicity or race do not matter. I provide equal care for everybody.""I believe that respecting people’s cultural beliefs does not mean I always have to agree with them."Q14*Mr Daniel Lester is a 60-year-old Aboriginal man who was admitted with end-stage kidney disease. You are committed to providing culturally safe care to Mr Lester. Which of the following statements is FALSE?Cultural safety requires healthcare professionals to be self-aware and reflectiveCultural safety means being tolerant of differences between different ethnic groupsCultural safety is a concept developed in New Zealand by nurses working with Māori peopleCultural safety means respecting the cultural values of the patientQ15*Why might an Aboriginal Liaison Officer be asked to see Mr Lester?To provide culturally safe nursing care to Mr LesterTo organise a discharge plan for Mr LesterTo provide emotional and cultural support to Mr Lester and his familyTo ensure Mr Lester has a clear understanding of hospital rules about visiting hours. Q16*A nurse becomes concerned about a patient’s clinical deterioration and requests a clinical review using the acronym ISBAR to structure the telephone call. From the list below, identify FIVE correct components of ISBAR. Indication Breathing Situation Recommendation Identification Allergies Signs and symptoms Assessment Response Background Q17*Identify from the list below, THREE characteristics of effective healthcare teams. Shared commitment to a common goal Shared decision making in critical situations Mutual respect and trust Effective and timely communication Top down communication Hierarchical leadership Q18*During an emergency situation the following communication occurs. Doctor: Give 40 mg Furosemide IV push. Nurse: 40 mg Furosemide IV push? Doctor: That’s correct What is this communication technique called?Two-challenge ruleCheck-backCall outClosed loop communicationQ19*PACE is an acronym for graded assertiveness. Which of the following represent the FOUR elements of PACE? Probe – e.g. "Can you tell me why you want to do that?" Explain – e.g. "Can you explain why you have made that decision?" Challenge – "Your approach will harm…" Plan – e.g. "I have a better plan for this situation …" Action – e.g. "Let's take a different approach?" Concerns – "I feel a little concerned about what you are doing …" Emergency action – e.g. "STOP what you are doing!" Alert – e.g. "I think that will cause…" Q20*Which of the following is NOT a characteristic of an effective nursing manager of an Emergency Department?High level situational awareness in critical situationsThe ability to empower team members to question practice decisionsThe ability to make autonomous decisions when requiredThe determination to assume full responsibility during resuscitation situations Q21*Joel Andrews, 36 years old, was admitted to hospital with pneumonia. Joel's current observations are: Temperature 39°C Pulse rate 128 beats/min Respiratory rate 26 per minute Blood pressure 100/60mmHg Oxygen saturation 90% on a Hudson mask at 6 L/min Which of the following statements is CORRECT in regards to Joel's observations?He is hypertensive, hypoxic and dyspnoeicHe is febrile, tachycardic, and tachypnoeicHe is febrile, bradycardic and hypoxicHe is tachypnoeic, bradycardic and hypoxicQ22*Mr Lee is a 75 year old man who is day 2 following a bowel resection. In handover you hear that Mr Lee has hypervolaemia. What signs and symptoms are typical of hypervolaemia?Hypotension and tachycardiaTachycardia and hypertensionPoor skin turgor and dry mucous membranesOliguria and elevated haematocrit levelsQ23*Mr Lee's serum sodium is 128mmol/L and his serum potassium is 3.0mmol/L. Mr Lee is: Hypernatraemic and hypokalaemicHyponatraemic and hyperkalaemicHyponatraemic and hypokalaemicHypernatraemic and hyperkalaemicQ24*Aiden O'Brien is brought into the Emergency Department (ED) following a motor vehicle accident. Aiden's Glasgow Coma Scale (GCS) is 8. What does this indicate?Moderate head injuryMild head injurySevere head injuryNo head injuryQ25*You are asked to conduct a primary trauma survey. Which of the following statements BEST characterises a primary trauma survey?Rapidly assessing and stabilising any compromise to a patient's airway, breathing and circulationRapidly obtaining a set of vital signs on a patientPerforming a head to toe physical examination to determine the extent of the traumaObtaining an accurate history of the mechanism of a patient's injury Q26*From the list below, identify the THREE MOST credible sources of evidence to inform nursing practice. Health information websites Newspaper articles Health department policy directives Patient preferences Empirical studies Clinical expertise Q27*The infection control Clinical Nurse Consultant on your ward explains that the rate of intravenous (IV) cannula site infections on your ward has increased significantly over the last 18 months. He asks for volunteers to work with him on a quality improvement project to review and update the relevant policy and procedure. What is an appropriate FIRST step in this process? search for recent systematic reviews on the topic of IV cannula managementconduct a survey to elicit staff views about IV managementconduct a randomised control trial of IV dressing productsinterview patients to collect qualitative data about their experiences of having an IVQ28*Your Nurse Unit Manager tells you that she has received the 2016-2017 patient satisfaction audit results and that your ward rated highly in every category except "Patient satisfaction with pain management". She asks you to design a study exploring orthopaedic patients' experiences of post-operative pain. Which of the following research methods is MOST appropriate for this study? a randomised control trialinterviews with patients to collect qualitative dataan online survey to collect quantitative datainterviews with staff to collect qualitative dataQ29*Which of the following is considered to be the HIGHEST level of evidence?Case studiesSystematic reviewsQuasi-experimental studiesRandomised controlled trialsQ30*What does the term RELIABILITY mean when used to describe a research instrument?Whether the reporting of the results from the instrument is appropriateWhether the instrument can be easily understood by participantsWhether the instrument consistently measures what it is intended to measureWhether the content of the instrument is appropriate Q31*Which of the following is a CORRECT definition of an adverse event?A situation in which there was significant potential for harm, but no incident occurredAn unintentional or unexpected event that could have resulted in injury or deathA deliberate deviation from standard operating procedures, standards or rulesUnintended injury or illness resulting from healthcareQ32*Open disclosure refers to the open discussion of an incident that resulted in an adverse event. Which TWO of the following are elements of the Australian Open Disclosure Framework? An explanation of potential legal actions A factual explanation of what happened An expression of regret to the patient Identification of who was responsible for the adverse event Q33*James Reason's "Swiss Cheese Model" is one model for conceptualising the human and systems factors that can lead to errors. Which of the following descriptors is an element of this model?The more holes in the cheese the more likely it is that an error will be caughtEach hole in the cheese represents a defensive layer in the processWhen the holes in the cheese line up it is less likely that an error will be caughtEach hole in the cheese represents an opportunity for a process to failQ34*Which of the following factors is LEAST likely to have a negative impact on patient safety:The use of electronic medical recordsEnvironmental noise and clutterA culture of workplace bullyingStaff stress levelsQ35*Which of the following are elements of the ABCDEGH clinical assessment and documentation mnemonic?Exposure, Holistic assessment and DisorientationAirway, Breathing and DisabilityAirway, Circulation and DrugsElectrocardiograph, Fluids and Glucose Q36*What is the MAIN principle of antimicrobial stewardship? To reduce inappropriate antimicrobial useTo prevent adverse consequences of antimicrobial useTo promote the timely prescription of antimicrobial medications to at risk patientsTo increase the prophylactic use of antimicrobial medicationsQ37*When providing discharge education to a patient recently diagnosed with hepatitis C, the nurse knows that their teaching has been effective when the patient states:"I will warn my friends to get vaccinated against this disease""I will be much more careful where I eat""I know I can no longer drink any alcohol""I will use barrier protection during sex"Q38*While commencing a blood transfusion the nurse experiences a sharps injury. What should the nurse do?Squeeze the site of injury until blood flows freely to expel potential contaminantsSee a medical officer for a prescription of antibiotics to prevent colonisationSwab the site of injury with chlorhexidine solution to prevent infection from occurringSee staff health or the emergency department for assessment of the risk of transmission of blood-borne virusesQ39*A patient has a wound swab taken and Staphylococcus aureus is identified. Would the doctor prescribe antibiotics?Yes, because wounds colonised with Staphylococcus aureus are unlikely to healYes, because Staphylococcus aureus is the most serious community-based infectionNo, because Staphylococcus aureus is not resistant to antibioticsNo, not unless there are local signs of infection such as pain, pus and rednessQ40*Which microorganism is not destroyed by alcohol hand rub?Klebsiella pneumoniaClostridium DifficileEnterobacter speciesStaphylococcus aureus Q41*For nurses to administer medications a valid prescription is required. From the list below identify THREE components of a valid prescription. the dose of the drug to be administered patient's allergy status the generic name of the drug the route of administration the trade name of the drug the signature of the patient Q42*From the list below identify THREE medications classified as HIGH-RISK. Potassium Insulin preparations Analgesic medications Antipsychotic medications Antihypertensive medications Chemotherapeutic agents Q43*Which of the following is a correct definition of a medication side effect?A preventable medication incident that leads to, or has the potential to lead to, harm to the patient.A response to a medication that is harmful and unintended and occurs at normal doses.An unintended effect of a drug that is usually predictable and may be harmless or potentially harmfulA medication error that was detected and corrected before it reached the patient.Q44*When administering a Schedule 4D medication which of the following is MOST correct?Two nurses, one of whom may be a nursing student, must check out and witness administration of the medication.Two staff members, one of whom must be a registered nurse, must witness administration of the medication.Two staff members, one of whom must be a registered nurse, must check out and sign for the medication.Two registered nurses must check out, administer and sign for the medication.Q45*When preparing to administer a patient’s digoxin you note that the dose prescribed is 125mg and the dose in stock is 250 micrograms. Which THREE of the following actions are appropriate in this situation? Refuse to administer the digoxin Contact the prescribing doctor Administer 2 digoxin tablets Check the patient's digoxin levels before administering the medication Check the patient's pulse before administering the medication Administer ½ a digoxin tablet Document this as a 'near miss' in the incident management reporting system time_takenone_hour_step